Your Investments, Protected.
We are a fully regulated broker, offering strong investor protection and advanced security—so you can trade with confidence.
Regulations and safety
Mexem UK implements FCA-compliant risk governance frameworks to protect clients and maintain resilience:
- As a non-disclosed introducing broker, Mexem UK does not take on custody or execution risk, this is fully managed by Interactive Brokers (UK) Ltd.
- We assess operational risk, monitor for market abuse or excessive leverage, and apply independent compliance oversight.
- We conduct regular ICAAP/ICARA assessments and counterparty due diligence to manage systemic and credit risk.
- Risk policies are reviewed annually in line with FCA SYSC requirements.
See also: Risk Management Policy, Compliance Statement
All client money and investments are held with Interactive Brokers (UK) Ltd under FCA CASS rules. Mexem UK does not hold client money or assets. Assets are held in trust, segregated from IBKR’s corporate funds, and deposited with Tier-1 banks. IBKR performs daily reconciliations and distributes funds across institutions to reduce exposure.
If IBKR fails, eligible clients may claim up to £85,000 under the Financial Services Compensation Scheme (FSCS).
All General Investment, ISA and JISA accounts benefit from the same client asset protection standards under UK regulation.
- Orders are transmitted to Interactive Brokers LLC (IBLLC) for execution and clearing under a formal Execution and Clearing Agreement (Form 3207).
- Client protection remains fully governed by FCA oversight via IBUK which ensures access to global markets while preserving UK regulatory protection.
See also: Execution Agreement Summary, Risk Disclosure
- 2-Factor Authentication: All access to Client Portal and trading platforms requires two-factor authentication.
- IP & Device Control: Logins from unrecognised devices or regions are automatically flagged or blocked for review.
- End-to-End Encryption: Communication between client devices and IBKR systems is fully encrypted with TLS 1.3.
- Session Timeouts: Idle sessions are automatically logged out after a defined inactivity period.
- UK GDPR & DPA 2018: Mexem Financial Services UK Ltd adheres to all data protection obligations under the UK GDPR and Data Protection Act.
- Data Sharing: Personal information is only shared with Interactive Brokers (UK) Ltd for onboarding, compliance, or trading execution purposes.
- Client Rights: Clients have the right to access, rectify, or request deletion of their personal data.
- Encryption & Access Control: All sensitive data is encrypted and stored securely with strict internal access controls.
- Mexem Financial Services UK Ltd is authorised and regulated by the Financial Conduct Authority (FCA), Firm Reference Number 1009371.
- We maintain capital and liquidity buffers in accordance with the FCA’s MIFIDPRU rules for investment firms.
- Annual accounts are reviewed by third-party auditors and submitted to Companies House.
- Mexem UK is part of a European brokerage group with a strong capital base and track record
MEXEM uses two-factor authentication (2FA) and encrypts all communications to protect your login sessions. You should also choose strong, unique passwords and monitor your account activity regularly.
Client money segregation ensures that your funds are held in accounts separate from the company’s assets and cannot be used for company obligations.
This approach helps protect clients if MEXEM were to become insolvent.
No. The value of your investments can go down as well as up depending on market performance.
FSCS and FCA protections cover firm or custodian failure, not normal investment risk.
You should always ensure your chosen investments align with your risk tolerance and goals.
MEXEM uses bank-grade encryption, two-factor authentication (2FA), and real-time session monitoring to safeguard your account.
All data is transmitted securely using TLS encryption and stored in compliance with UK GDPR.
You can enable biometric login on mobile and receive instant alerts for account activity for extra peace of mind.
No. MEXEM UK does not hold client money or assets directly.
All client funds and investments are held in segregated client accounts with our UK-regulated custodian under the FCA’s CASS rules.
This means your assets are kept entirely separate from MEXEM's operational capital, protecting you if the firm were ever to become insolvent.
