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Platform

What makes MEXEM's execution technology unique?

Every order you place is powered by IBKR’s SmartRouting, which continuously scans multiple trading venues to secure the best available price in real time.

Unlike market makers or commission-free apps, MEXEM does not sell order flow, ensuring transparent, best-execution standards on every trade.

For advanced users, you can also direct your orders to specific exchanges or venues, giving you complete control over where and how your trades are executed.

What are the system requirements for Trader Workstation (TWS)?

TWS is compatible with Windows, macOS, and Linux.


You will need a stable internet connection and the latest Java runtime (bundled during installation).


The platform updates automatically to ensure optimal performance and security.

Can I trade from my phone or tablet?

Yes. The MEXEM App, powered by Interactive Brokers technology, allows you to trade, monitor markets, and manage your portfolio from any iOS or Android device.


You can also receive notifications and price alerts directly on your Apple Watch.

How can I connect external tools or automate trading?

Advanced users can access the Mexem API, which supports FIX, REST, and Excel integrations.


This allows for custom workflows, automated trading, and connectivity with third-party software — all secured through encrypted connections

Do I need to pay to use the platforms?

No. All MEXEM trading platforms: desktop, web, and mobile are FREE to use.


You only pay low trading commissions when you execute trades and subscribe to Live Market Data. There are no platform, subscription, or inactivity fees.

Can I access my account from multiple devices?

Yes. You can log in securely from multiple devices — desktop, laptop, tablet, or smartphone — and your account will stay synchronised in real time.
Positions, balances, and watchlists update instantly across all platforms.

What market data is available on MEXEM's platforms?

When you open an account and use Trader Workstation (TWS), you’re automatically subscribed to several complimentary FREE real-time data services, these are.

  • IDEALPRO FX (IDEAL PRO)
  • US and EU Bond Quotes (Level 1)
  • IEX Depth of Book (Level 2)
  • PAXOS Cryptocurrency
  • US Real-Time Non-Consolidated Quotes (IBKR-PRO)
  • Alternative European Equities (Level 1)

All clients are also automatically enabled for Snapshot Market Data, which lets you view on-demand real-time quotes - no monthly subscription needed.

  • $0.01 per U.S. equity snapshot
  • $0.03 for all other product snapshots
  • First $1.00/month in snapshots is free
  • You will see a "Snapshot" button on your platform for eligible instruments

Snapshot quotes can be useful if you don’t need continuous streaming data.

You can view FREE delayed data for most markets and subscribe to real-time data feeds directly from your account settings.


Subscription costs vary by exchange, and you’ll see the price clearly before confirming any data package. See the following steps to subscribe to market data from your client portal:

> Click the Person icon on the top right of the screen

> Click on Settings followed by Market Data Subscriptions

> Click on the Configure button next to Subscriptions (See image: “Subscriptions”)

> You will then be able to choose from the drop downs various subscriptions (See image: "Choose Subscriptions")

> Make sure to tick the relevant subscription and click Continue at the bottom left of the page.

Image: Subscriptions
Image: Choose Subscription

CONTACT

We’re here to help.

Whether you have questions about our services, need support, or want to explore partnership opportunities, just reach out.
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Secure & Regulated Trading

Mexem Financial Services UK Ltd is authorised and regulated by the Financial Conduct Authority (FCA), Firm Reference Number 15248800. We act as a non-disclosed introducing broker to Interactive Brokers (UK) Ltd (IBUK), a globally regulated custodian and execution venue. We provide secure access to global markets under UK regulatory protections.
FCA regulated
MEXEM UK is authorised and regulated by the Financial Conduct Authority (FCA), ensuring adherence to strict capital, conduct, and client asset protection rules.
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FSCS protected
Eligible client deposits and investments are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000, providing an additional layer of security in unlikely events.
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Powered by Interactive Brokers
Our robust infrastructure leverages the global strength and advanced security protocols of our partner, Interactive Brokers (IBKR), a world-leading broker.
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Segregated client accounts
Your funds are held in segregated accounts, entirely separate from MEXEM's operational capital, ensuring your money is protected and easily identifiable.
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