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Safety

Do you hold or co-mingle client funds with your own?

No. MEXEM UK does not hold client money or assets directly.

All client funds and investments are held in segregated client accounts with our UK-regulated custodian under the FCA’s CASS rules.

This means your assets are kept entirely separate from MEXEM's operational capital, protecting you if the firm were ever to become insolvent.

How do you protect my login sessions and personal data?

MEXEM uses bank-grade encryption, two-factor authentication (2FA), and real-time session monitoring to safeguard your account.


All data is transmitted securely using TLS encryption and stored in compliance with UK GDPR.


You can enable biometric login on mobile and receive instant alerts for account activity for extra peace of mind.

Are my ISA investments guaranteed against losses?

No. The value of your investments can go down as well as up depending on market performance.

FSCS and FCA protections cover firm or custodian failure, not normal investment risk.

You should always ensure your chosen investments align with your risk tolerance and goals.

What does client money segregation mean?

Client money segregation ensures that your funds are held in accounts separate from the company’s assets and cannot be used for company obligations.
This approach helps protect clients if MEXEM were to become insolvent.

How can I protect my account from fraud and unauthorised access?

MEXEM uses two-factor authentication (2FA) and encrypts all communications to protect your login sessions. You should also choose strong, unique passwords and monitor your account activity regularly.

CONTACT

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Whether you have questions about our services, need support, or want to explore partnership opportunities, just reach out.
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Secure & Regulated Trading

Mexem Financial Services UK Ltd is authorised and regulated by the Financial Conduct Authority (FCA), Firm Reference Number 15248800. We act as a non-disclosed introducing broker to Interactive Brokers (UK) Ltd (IBUK), a globally regulated custodian and execution venue. We provide secure access to global markets under UK regulatory protections.
FCA regulated
MEXEM UK is authorised and regulated by the Financial Conduct Authority (FCA), ensuring adherence to strict capital, conduct, and client asset protection rules.
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FSCS protected
Eligible client deposits and investments are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000, providing an additional layer of security in unlikely events.
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Powered by Interactive Brokers
Our robust infrastructure leverages the global strength and advanced security protocols of our partner, Interactive Brokers (IBKR), a world-leading broker.
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Segregated client accounts
Your funds are held in segregated accounts, entirely separate from MEXEM's operational capital, ensuring your money is protected and easily identifiable.
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